Refunds & Replacements
For products ordered on this Site, House of Smoke will provide the purchaser a refund or replacement within three days of receipt of the merchandise if the quality is not satisfactory. House of Smoke agrees to work with each customer on a case-by-case basis for any issue that occurs. In the event the product to be replaced is no longer offered, unavailable or out of stock, the purchaser agrees to accept a suitable substitution recommended by House of Smoke or a refund. House of Smoke undertakes no obligation to issue refunds or replacements for products purchased on third-party web sites or in a physical retail store.